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PRIVACY POLICY

Effective Date: 30 May 2025

At Sandycove Sauna ("we," "us," or "our"), accessible from www.sandycovesauna.com, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services.

1. Information We Collect We may collect and process the following data about you:

  • Personal Information: such as your name, email address, phone number, and any other details you submit through our contact forms, bookings, or newsletter sign-ups.

  • Technical Information: including IP address, browser type, operating system, and pages visited, collected via cookies and analytics tools.

  • Booking Information: including session preferences, times, and payment details (processed via secure third-party providers).

2. How We Use Your Information We use your data for the following purposes:

  • To provide and manage bookings and services.

  • To respond to enquiries and customer support requests.

  • To send relevant updates, newsletters, and promotional materials (only with your consent).

  • To analyse website traffic and improve our website’s functionality and performance.

3. Sharing Your Information We do not sell or rent your personal data to third parties. We may share information with:

  • Trusted service providers who assist in operating our website or delivering services (e.g., booking systems, payment processors).

  • Legal authorities if required by law or to protect our rights.

4. Data Storage and Security Your personal data is stored securely and only accessible to authorised personnel. We implement suitable technical and organisational measures to prevent unauthorised access, disclosure, or loss.

5. Your Rights Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access, correct, or delete your personal data.

  • Withdraw consent at any time (where consent was given).

  • Object to processing or request data portability.

  • Lodge a complaint with the Data Protection Commission (DPC) in Ireland.

6. Cookies Our website uses cookies to enhance user experience and analyse performance. You can control cookie settings through your browser. Please refer to our Cookie Policy for full details.

7. Third-Party Links Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Policy We may update this policy occasionally. All changes will be posted on this page with a revised effective date.

9. Contact Us If you have any questions or requests regarding your data, please contact us at:

Sandycove Sauna
Email: info@sandycovesauna.com
Website: www.sandycovesauna.com

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